Travel Guides & Itineraries news in Malaysia
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AI is being used to plan holidays, but human judgement still matters
Travellers are increasingly using AI tools to plan itineraries, compare hotels and narrow down choices, according to this feature. Communications manager Jeanne Lim says she began using AI for travel planning in the past three months, while an ESSEC Business School academic says the technology reduces the cognitive load of planning. The article notes that human judgement still matters when money, bookings and disruptions are involved.