Serangoon to Kovan move: S$228 quote becomes S$1,796 bill over 'long pushing distance' fees

A 39-year-old woman who booked a mover online on Aug 25 for a Sep 1 move from Serangoon to Kovan was quoted S$228 but billed S$1,796 after the company added S$1,280 in 'long pushing distance' fees. The company says its terms and conditions exclude such charges and that she had declared far fewer items than the movers found. She paid before her belongings were unloaded.